CEA Self-Study Standards Committees (SSSC): Mission, Recruiting, Student Complaints
To: Members, Mission, Recruiting, and Student Complaint SSSC: Dante V. Ferraro,
Thomas Schwenke, Paul Shiffman, Carolyn Prager, Ivelisse Rymer
From: Carolyn Prager, CEA Self-Study Coordinator
Re: Charge to the Committee
Date: August 26, 2011
cc: Self-Study Steering Committee
The following sections:
The SS Plan established the following timelines for Committee Self-Study activity:
Date |
Activity SSC=Self-Study
Coordinator, SSR= Self-Study
Report, SSSC=Self-Study Standards
Committee |
Status |
September, 2011 |
1st meeting to review
assigned standards, review guiding questions, define needed documentation,
and develop work plan. |
|
September, 2011
|
2nd meeting to draft
preliminary responses to SSC’s self-study prompts. |
|
On or before October 1, 2011 |
Send draft responses to C.
Prager, SS Coordinator (SSC) no later
than October 1. |
|
October 15, 2011 |
October 15, 2011: SSC’s preliminary review of SSSC response for 1st draft preparation
of SSSC portion of the SS. |
|
>October 15-November 15, 2011 |
SSSC works on 1st
draft of SSR. |
|
November 15, 2011.
|
SSSC submits 1st
draft of their portion of the SS to the SSC.
|
|
by November 22, 2011. |
SSC reviews 1st
draft with SS Steering Committee and returns provides comments to the SSSC. |
|
November 22-December 22, 2011 |
SSSC meets, reviews
comments on 1st draft, and works on 2nd draft. |
|
December 22, 2011 |
2nd draft due to
SSC. |
|
by January 15, 2012 |
SSC and SS Steering
Committee review 2nd draft and return with suggestions for final
revisions. |
|
January 15-February 15, 2012 January 22 Faculty Meeting |
SSSC prepares final
draft. Faculty meeting to review final
drafts.. |
|
February 15, 2012 (This is a drop dead date.) |
By February 1, SSC compiles
Self-Study Report for review by the Steering Committee for transmittal to CEA
no later than March 1, 2012. |
|
March 1, 2010 (this is latest that the SSR can be
transmitted to CEA). |
Final date for transmittal
of final Self-Study Report to CEA. |
|
The following Standards must
be addressed in the Self-Study. Each
Standard below is followed by a brief summary, illustration, and/or excerpt
from CEA’s Discussion for that Standard and page references for further review
in the CEA Standards document.
: The program or language institution has a written statement of its
mission and goals, which guides activities, policies, and allocation of
resources. This statement is communicated to faculty, students, and staff, as
well as to prospective students, student sponsors, and the public, and is
evaluated periodically.
CEA Discussion: “Because the mission statement forms the
basis for all decisions affecting the program or institution, the statement
must be evaluated and updated periodically to reflect new goals or shifts in
the focus of its educational programs or services . . . [emphasis added].”
(p. 7).
Recruiting Standard 1: All program or language institution
personnel follow ethical standards for recruiting students and promoting
programs, and they ensure that the program or language institution’s policies
and procedures are made clear to prospective students and/or student sponsors.
In any recruitment transaction, the students' interests and well-being are
paramount.
CEA Discussion:
“The program or institution ensures that students are informed of the result of
attending or completing the program or institution relative to eligibility
requirements for admission to university or college classes . . . “ (p. 33)
All
written, electronic, and oral information used to recruit students is accurate
and complete.
CEA Discussion: must include student services available such
as counseling, assistance with housing, application help for university or
college admission, etc. (p. 34).
Student Complaints Standard 1:
The program or language institution makes
available to students, in writing, procedures by which they may lodge formal
complaints. The program or language institution documents and maintains records
of formal student complaints, as well as the resolution of any such complaints.
CEA Discussion:
p. 45.
The following guiding questions
are intended only as prompts for Committee discussion in developing it portion
of the Self-Study. The Committee will
likely develop other topics for discussion
1. Mission: Is the
Institute’s primary mission today as stated in the opening sentence still “to
provide effective skills training to individuals seeking entry-level
employment”?
2. Mission: The Institute is seeking CEA accreditation
for its English-Plus Course of Study.
Can the current mission statement be reworded to provide more balance
between its career program and English language emphases?
3. Mission: A mission
statement is short, general, and abstract.
It is always much less concrete than goals or objectives
statements.
·
Could the current
“Philosophy” statement be--
1.
deleted or
2.
folded into the
President’s Welcome or
3.
given its own
heading not under the Mission statement?
·
Could the word
“Objectives” be deleted but reflected a more general mission statement?
(Based on preliminary discussion
with some Committee members, would the following wording address Guiding questions 1-3 about the Mission statement
as it pertains to the Institute today?
“The mission of the Spanish-American
Institute is to provide career programs for students seeking entry-level
employment and/or English language skills needed for higher education.”)
4. Recruiting
1: Should descriptions of the
ESL-Plus Course of Study indicate that “successful” completion of the course of
study should prepare students with the language skills needed for study at an
American college or university?
5. Recruiting 2: How will the
Institute provide college admissions advisement and application help?