spanish-american institute
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To: |
Program Development, Planning and Review Steering Committee |
From: |
Standing
Committee on Student Services |
Committee |
|
RE: |
Student Services Standards Standard 3: The program
or language institution provides pre-arrival and ongoing orientation (1) to
support students in their adjustment to the program or language institution
(and to the host institution if applicable) and to the surrounding culture
and community, and (2) to help them understand immigration regulations and
procedures, as well as health and safety issues. Standard 5: Students
have access to health insurance if required and, in all cases students are
informed about the need for adequate health insurance coverage. |
Date: |
July 16, 2013 |
STUDENT SERVICES STANDARD 3
Tasks: Review and evaluate
current orientation practices. Develop,
implement and evaluate changes as needed to assure clear, complete pre-arrival, initial arrival,
and on-going orientation to the ESL-Plus Course of Study is being given to
students to Institute and its policies.
This includes possible cross-cultural issues and all area described in the discussion
for this standard.
Process: Click on Student Orientation from the Institute’s home page to go to http://www.sai2000.org/Handbooks/OrientationTOC.html. The Institute’s process for Ongoing Student Orientation is a five part program that supports students in their adjustment to the program and to the surrounding culture and community. The Orientation also helps them to understand immigration regulations and procedures, as well as health and safety issues. The five parts are:
I. Ongoing Student Orientation Overview
II. Adjusting to the ESL-Plus Course of Study
o Pre-Enrollment
o After Enrollment
o After Starting Classes – Initial Period
o Ongoing Mentoring and Orientation
III. Adjustment to the Surrounding Culture and Community
IV. Understanding Immigration Regulations and Procedures
V. Understanding Health and Safety Issues
o The Importance of Medical Insurance
o International Student Medical Insurance Information
o Health and Safety Issues – In School
o Health and Safety Issues – Outside School
Responsible
Parties: The Committee on Student Services, as well as all Faculty
Student-Services Associates and Faculty are responsible for supporting students in their adjustment to the ESL-Plus
Course of Study and to the surrounding culture and community, and to help them
to understand immigration regulations and procedures, as well as health and
safety issues.
Timeline: The Student Orientation process was
implemented in March and April of 2013.
Documentation: The Student Orientation process can reviewed online at http://www.sai2000.org/Handbooks/OrientationTOC.html.
Assessment: Current Student Survey, Graduate Satisfaction and
one-on-one spontaneous student comments and reactions are utilized for ongoing
assessment of the effectiveness of these activities.
STUDENT SERVICES STANDARD 5
Tasks: Provide evidence that all students
at all levels are informed
of the need for adequate
health insurance coverage.
Process: The Institute has introduced several steps to ensure all students at all levels are informed of the need for adequate health insurance coverage. They include:
· The school catalog contains a section entitled The Importance of Health Insurance.
· The school website contains health insurance information under Student Orientation.
· Faculty Student-Services Associates point out the importance of health insurance during information interviews with potential students.
· The following types of emails contain links to International Student Medical Insurance Information. The link is found as part of the signature section on each school correspondence. It is entitled “For International Student Medical Insurance Information:” http://www.internationalstudentinsurance.com/student-health-insurance/ A list of where this link is found includes:
o Signature line in all of administration and faculty student-services associates Institute email
o Automatic response to the request for Admission Information Form
o Online Student Newsletter
o Welcome Student Enrollment Email
o Come Early First Day Email
o Reminder to Buy Textbooks Email
The Standing Committee on Student Services will review The Faculty Handbook to ensure it includes information of the need for adequate health insurance coverage.
Responsible
Parties: The Committee on Student Services is responsible for reviewing the
steps that need to implemented to ensure all students at all levels are
informed of the need for adequate health insurance coverage.
Timeline: The process to review and update documentation
both printed and online took place between April 2013 and June 2013. Areas
where documentation on the importance of health insurance has yet to be updated
have been identified. It is anticipated the updates will be completed by the
second week of August.
Documentation: Results are available for review online in the updated
Faculty Handbook.
Assessment: Current Student Survey, Graduate Satisfaction and
one-on-one spontaneous student comments and reactions are utilized for ongoing
assessment of the effectiveness of these activities.