Objectives: By the end of the course, students should be able:
Instructional
Methods: Classes include theory
sessions followed by hands-on practice and drills for speed and accuracy using
Word. Students complete periodic
summary exercises that require application of all skills learned to date. Each student creates a portfolio of finished
output.
Grading: The final grade is based on the following:
Class Participation |
25% |
Progress tests and Post-tests |
25% |
Document Production |
25% |
Exams |
25% |
Total |
100% |
The grading scale is: A=90-100%, B+=85-89%, B=80-84%, C+=75-79%, C=70-74%,
D=65-69%, F=60-64%.
Weeks |
Topics |
Assignments and
Tests |
1-2 |
Unit 1. Skills development/production review. . |
Pre-test/Practice/Post-test
(P/P/P): alphabetic keyboard review. Memos 11-12; Letter 23;
Tables 16-18; Form 8; Reports 21-22 |
3-4 |
Unit 2. Reading, discussing, and producing English
language correspondence: business
letters, formal letter, and interoffice memos. |
P/P/P: inter-office memo. Letters 24-31; Memos 13-14 |
5-6 |
Unit 3. Reading, discussing, and producing English
language reports: business reports,
news releases, magazine articles, book manuscripts with and without
tables. |
P/P/P: business reports Reports 23-29 |
7-8 |
Unit 4. Reading, discussing, and producing English
language tables: open, ruled, and
boxed tables. Review for exam. |
P/P/P: ruled tables Tables 19-30; Report 30 Progress Tests: 5-minute timed writing, modified-block
letter with indented paragraphs, ruled table, and book manuscript page. Exam. |
9-10 |
Unit 5. Reading, discussing, and producing English
language specialized correspondence:
letter styles, special letter parts, two-page letters, special
stationery, and special features. |
P/P/P: letter styles Letters 33-41 |
11-12 |
Unit 6. Reading, discussing, and producing English
language specialized reports:
itineraries, meeting minutes, procedures manual, report with
author/year citations, and legal documents. |
P/P/P: minutes of meetings Forms 9-17; Tables 31-35;
Reports 31-38 |
13-14 |
Unit 7. Reading, discussing, and producing English
language specialized forms and tables:
order and billing forms, financial statements, balance sheets, and
complex tables. |
P/P/P: financial statements Forms 10-17; Tables 33-35 |
15-16 |
Unit 8. Reading, discussing, and producing English
language word processing applications:
window envelopes, report headers and footers, automated typing
technicalities, mail merge in formatting form letters, and desktop publishing
in formatting a newsletter. Review for exam. |
P/P/P: report headers and footers Letters 42-49; Memos 15-16;
Table 36; Reports 39-41 Exam. |
17-18 |
Unit 9. In-Basket situation: Reading about, discussing, and producing
documents related to Saturn Appliances and deciding how to produce required
documents |
P/P/P: Saturn Appliances Memos 17-19; Letters 50-53;
Table 37; Reports 42-43 |
19-20 |
Unit 10. In-Basket situation: Reading about, discussing, and producing
documents related to Buck Hardware |
P/P/P: Buck Hardware Letters 54-55; Forms 18-22;
Reports 48-50 |
21-22 |
Unit 11. Integrated administrative office project: Reading about, discussing, and producing
documents related to the National Conference of Realtors |
P/P/P: National Conference of Realtors Memo 20 Letters 56-58; Tables
38-39; Forms 23-28; Reports 48-50 |
23-24 |
Unit 12. English language production skill
refinement: correspondence, table,
forms, and report review. Review for exam. |
P/P/P: correspondence Letters 59-60; Memo 21
& Letter 61; Letter 62; Tables 40-43; Forms 29-30; Reports 51-53 Progress Tests: 5-minute timed writing, ruled table, modified-block
style letter, two-page unbound report with footnotes. Exam. |
rev.2/04, 2/07